An Evolution Of User Participation - 886 Words

An Evolution of User Participation Roles in Software Development We discuss in a little more detail the Struggle for Existence. ― Charles Darwin, The Origin of Species Although information systems research has long recognized the crucial role of user participation in developing better software, researchers have overlooked temporal dimension and dynamism associated with participation. This study contributes a new scholarly conversation on the longitudinal processes around how users influence software development in dynamic ways and how software organizations enable them to do so. Using a multi-year qualitative inquiry, we develop an evolutionary approach that theorizes user participation roles at different stages of development with three concepts of ‘inheritance’, ‘modification’, and ‘survival’. The evolutionary approach unpacks how user participation roles are rooted deeply in the ‘repetitive experience’ and the ‘co-evolution of developers and users’ over time. The results suggest software organizations should devote attention to the changing roles of user participation at different stages of development and design appropriate processes to support these roles. We discuss the important implications of evolutionary approach for theories of participation and engagement and for software organizations attempting to operate in the uncertain and rapidly changing context of software development. Keywords. Software development, user, participation, customer, qualitative research,Show MoreRelatedEssay on How Does Facebook and Twitter Affect Social Interaction1257 Words   |  6 PagesToday, we live in a world that is more interconnected than ever before. The invention of the internet, cellphones, and computers have almost made everyone and everything within the reach of our fingertips. With the evolution of communications technology, methods of political participation and civic engagement have also changed to adapt to this advance made by mankind. 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